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Compliance Guide November 10, 2026

Is It Safe to Put Borrower Financials Into ChatGPT or Claude?

Author

Dr. Leigh Coney

Founder, WorkWise Solutions

Published

November 10, 2026

Reading Time

7 min read

TLDR: It can be safe to put borrower financials into ChatGPT or Claude, on a business plan, once you have read the confidentiality clause in each credit agreement and written your own rules. On a personal account, the answer is no. Three things decide it for a lender of 10 to 40 people: the plan (business plans do not train on your data by default), the clause, which your counsel reads, and a one-page rule on who may upload what. WorkWise Solutions writes those rules for small lenders in its $9,500 AI Governance Framework.

Want written rules before borrower data goes into AI?

I write the AI Governance Framework through WorkWise Solutions: $9,500, one to two weeks, covering your AI use policy, the borrower-data rules and the vendor file (operational documentation, not legal advice). Firms that want ongoing help then keep me on through the AI Operating Partner retainer, from $10,000 a month for firms of up to 25 people. I sell no licenses and take no referral fees.

1. The Short Answer

It can be safe to put borrower financials into ChatGPT or Claude, on a business plan, once you have read the confidentiality clause in each credit agreement and written your own rules. On a personal account, the answer is no.

For a lender of 10 to 40 people, three things decide it:

  • The plan. Business plans, the versions sold to companies, do not use your data to train the vendor's models by default. Personal plans do until each user switches a setting off.
  • The confidentiality clause. Each credit agreement lists who may receive the borrower's information, and your counsel decides whether an AI vendor is on that list.
  • Your own rules. One page on who may upload which documents.

This guide is operational guidance, not legal advice.

2. What Each Plan Does With Your Data

The plan is the part you decide alone.

Each vendor's own pages, read November 2026: Anthropic (pricing, audit logs, Compliance API, exports), OpenAI (data controls, compliance logs) and Microsoft (privacy, retention). The last column is this guide's view; counsel decides what each credit agreement allows.
Plan Trains on your data by default? Who controls it Records Use with borrower financials?
Personal plans: Claude Free, Pro and Max; ChatGPT Free, Plus and Pro Yes, until each user switches it off Each employee; the firm has no admin control None for the firm No
Claude Team; ChatGPT Business No An owner at your firm, who adds and removes people Claude Team: no audit logs (a list of who did what), and a manual export that leaves out deleted chats. ChatGPT Business: no Compliance Logs Platform It can be, once counsel has read the clause and your rules are written
Claude Enterprise; ChatGPT Enterprise No Your firm's admins, who also set how long chats are kept Claude: audit logs without chat content, plus the Compliance API, a feed an archive can copy chats from. ChatGPT: the Compliance Logs Platform, which keeps data for 30 days Same conditions; Claude Enterprise has a 20-seat minimum
Microsoft 365 Copilot, for firms on Microsoft 365 No Your Microsoft 365 administrator; Copilot shows each person any file they can already open Kept in each user's mailbox, where Microsoft's retention policies can cover them Same conditions; tidy folder permissions first

Anthropic's training page says that by default it "will not use your inputs or outputs from our commercial products" to train its models, and OpenAI's data controls page says the same of ChatGPT Business and Enterprise. One exception on Claude: a thumbs-up or thumbs-down rating sends that chat to Anthropic, which can keep it for up to five years and train on it. An owner can switch ratings off.

A promise not to train still leaves your file on the vendor's servers. When you delete a chat, Anthropic and OpenAI each say they remove it within 30 days.

The business contracts add a confidentiality promise. Anthropic's commercial terms say, "Customer Content is Customer's Confidential Information," and OpenAI's services agreement has confidentiality terms of its own. Have counsel confirm which contract covers the plan you buy.

Cost is no reason to stay on personal accounts. Claude Team and ChatGPT Business each cost $20 a seat a month billed annually: $2,400 a year for 10 people and $9,600 for 40.

3. What Your Credit Agreements Say

The plan settles what the vendor does with a file. The credit agreement settles whether you may hand it over, in its confidentiality clause.

Three credit agreements on file with the SEC show how such a clause reads: Loar Holdings' (a private credit firm, First Eagle Alternative Credit, is the agent), Blue Owl Capital Corporation's revolving facility (a credit fund is the borrower) and Luxfer Holdings' English-law facility. Yours will have their own wording.

In all three, the lender may pass the borrower's information to its own directors, officers and employees, and to its agents or advisors, provided they are told it is confidential. In the Loar agreement, each recipient "will be informed of the confidential nature of the Information and instructed to keep such information confidential."

The two US agreements name service providers only for "the existence of this Agreement" and information about it, with no mention of the borrower's financial statements.

None of the three mentions AI. Three full-text searches of SEC filings from 2024 to November 2026 found no credit agreement whose confidentiality clause does, which is no proof that none exists.

The closest published analysis comes from law firms writing about confidentiality agreements (NDAs) in company sales; none found for this guide addresses lenders.

  • Baker Donelson (August 2026): "Uploading a target's data room contents into a third-party AI tool may constitute disclosure to a third party in breach of the NDA, particularly if the vendor's terms permit customer inputs to be used to train or improve its models."
  • KJK (March 2026): "An AI platform provider may not qualify as a permitted representative under the NDA."
  • Pillsbury (November 2026) advises treating an upload to a third party's AI system as a disclosure.

So for each agreement, and for the NDA on any deal you are still looking at, ask counsel whether a business AI vendor, under contract and bound to confidentiality, counts as a permitted recipient. Where the answer is no or unclear, ask the borrower: the Loar clause also permits disclosure to anyone the borrower consents to.

On new loans, counsel can settle it in the drafting: Baker Donelson's advice for NDAs is to "address permitted AI use expressly."

4. Information That Needs Extra Care

Material non-public information (MNPI). This is information the market does not have that would matter to someone trading a company's securities, and a lender can come to hold it. The SEC checks the written policies that guard it: in 2024, two much larger credit managers settled such cases, Sound Point Capital Management for $1.8 million and Marathon Asset Management for $1.5 million.

Neither case involved AI, and no SEC statement found for this guide mentions MNPI and AI tools together. The working rule: nothing about a company on your restricted list (the companies whose securities your firm may not trade) goes into an AI tool.

Personal data. Regulation S-P, the SEC's rule on protecting customer information, covers personal information about individual customers, so a borrower company's financial statements sit mostly outside it. The part to watch is personal data inside the file: a guarantor's personal financial statement or tax return, a payroll list.

SEC-registered advisers with $1.5 billion or more in assets had to comply with the rule's 2024 amendments by December 3, 2025, and smaller ones by June 3, 2026. Your counsel can confirm how it applies to you.

5. Five Rules for a Small Lender

Put these five rules in place while counsel reads the clauses.

  1. Business plan only, with the terms on file. Borrower packages go into the firm's business-plan account and nowhere else. Save the vendor's contract and training page with the date you read them, and switch off ratings on Claude.
  2. Named people only. List who may upload borrower documents; the plan's owner adds and removes them.
  3. Names off for exploratory work. Anyone trying the tool out or learning it uses a closed deal with the borrower's name removed.
  4. Nothing from the restricted list, and no personal data. Guarantor statements, tax returns and payroll lists stay out until counsel says otherwise.
  5. Write it down. One page: the tool, the people, the documents, who checks the clause on each new loan and who to tell when something goes in by mistake.

Accuracy is a separate question: see Can ChatGPT or Claude Spread Borrower Financials?

6. Where to Start

  1. Ask who uses a personal account for work today, without blame. Shadow AI at Investment Firms covers the fix.
  2. Buy one business plan for everyone who handles borrower documents. Who sets it up is in Can a Private Credit Firm Use AI Without an IT Team?
  3. Send counsel the confidentiality clause from each credit agreement, with the vendor's contract.
  4. Write the one-page rule and have each named person sign it.
  5. Keep the rule, the vendor's terms and counsel's answer in one folder, ready for an LP's questionnaire or an SEC exam.
Where WorkWise fits

WorkWise Solutions, which publishes this guide, writes these documents as the AI Governance Framework: $9,500, one to two weeks, covering an AI use policy with your borrower-data rules, a supervision approach, a vendor due-diligence framework, LP DDQ answers and a disclosure review.

Firms that want ongoing help use the AI Operating Partner retainer: Core is $10,000 a month for firms of up to 25 people and $12,500 for 26 to 60, with a three-month minimum.

WorkWise sells no licenses and takes no referral fees; every price is on its pricing page. Not a fit if you need a legal opinion on a confidentiality clause, which is your counsel's work.

"Most confidentiality agreements were drafted before generative AI existed."

Baker Donelson, The Deal Team's New Colleague: Using Artificial Intelligence to Run the M&A Transaction (August 19, 2026), written about confidentiality agreements in company sales

Key Takeaways
  • •It can be safe to put borrower financials into ChatGPT or Claude on a business plan, once the confidentiality clause in each credit agreement has been read and the firm has written its own rules; on a personal account, the answer is no.
  • •Claude Team, ChatGPT Business and both Enterprise plans do not train on customer data by default, while the personal plans (Claude Free, Pro and Max; ChatGPT Free, Plus and Pro) do until each user switches the setting off.
  • •In three credit agreements on file with the SEC, lenders may share borrower information with their directors, officers, employees, agents and advisors who are instructed to keep it confidential, and none of the three mentions AI tools.
  • •Law firms Baker Donelson, KJK and Pillsbury say an upload to a third-party AI tool should be treated as a disclosure under an NDA and that an AI provider may not count as a permitted recipient, so counsel decides whether a business AI vendor fits each confidentiality clause.
  • •Regulation S-P protects personal information about individual customers, so the part of a borrower file to watch is personal data such as a guarantor's personal financial statement, tax returns and payroll lists; SEC-registered advisers with under $1.5 billion in assets had to comply with the 2024 amendments by June 3, 2026.

Frequently Asked Questions

Does ChatGPT train on the financial statements I upload?

It depends on the plan. On ChatGPT Free, Plus and Pro, data sharing is on by default until the user switches off "Improve the model for everyone" in the settings. On ChatGPT Business and Enterprise, OpenAI says it does not use workspace content to train its models by default. Claude follows the same pattern: the personal plans can train on chats unless the user opts out, and Team and Enterprise do not by default. A deleted chat can still sit on the vendor's systems for up to 30 days, so borrower statements belong in the firm's business workspace.

Does a credit agreement allow a lender to use AI on borrower information?

It depends on the confidentiality clause, and counsel decides. In three credit agreements on file with the SEC, lenders may share borrower information with their directors, officers, employees, agents and advisors who are instructed to keep it confidential, and none mentions AI tools. Law firms writing about NDAs, including Baker Donelson and KJK, say an upload to a third-party AI tool may count as a disclosure and that an AI provider may not qualify as a permitted recipient. Ask counsel whether your business AI vendor fits each clause, and ask the borrower for consent where it does not.

Who can set up AI rules for a small private credit firm?

Your counsel reads the confidentiality clauses, and your compliance officer, often part-time or outsourced at a firm of 10 to 40 people, owns the policy. An outside advisor can write the working documents. WorkWise Solutions, which publishes this guide, does this as its AI Governance Framework: $9,500, one to two weeks, covering the AI use policy, the borrower-data rules, the supervision approach and the vendor file. Ongoing help comes on its AI Operating Partner retainer, from $10,000 a month for firms of up to 25 people. Legal interpretation stays with counsel.

Related Guides & Articles

Want your borrower-data rules written before the next quarter's packages arrive?

Tell me which AI tools your team uses today and how many credit agreements you hold, and I'll tell you what to put in writing first. The AI Governance Framework is $9,500 and takes one to two weeks; reading each confidentiality clause stays with your counsel. For ongoing help, the AI Operating Partner retainer starts at $10,000 a month for firms of up to 25 people.

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